Senior End User Computing Engineer

TCCA is seeking an experienced Senior End User Computing Engineer to provide remote technical support in a fast-paced, client-focused IT environment. This role supports end users across Windows and macOS , manages cloud-based devices and applications, and troubleshoots technical issues while delivering an excellent user experience. What You'll Do • Provide remote support for Windows and macOS end users • Manage devices using Microsoft Intune and Addigy MDM • Administer Microsoft 365 and Google Workspace • Troubleshoot hardware, software, cloud, and basic networking issues • Manage and resolve tickets within established support workflows • Support device provisioning and mass deployments • Use PowerShell or Bash for scripting and automation • Apply cybersecurity best practices across end-user environments What We're Looking For • 2+ years of directly relevant experience or 5+ years in a similar IT role • Strong experience supporting both Windows and macOS • Experience with Intune and Addigy MDM • Microsoft 365 and Google Workspace administration experience • MSP or IT consulting experience • Experience working directly with end users • Strong troubleshooting, communication, and problem-solving skills • Self-directed, accountable, and comfortable managing your own workload Originally posted on Himalayas