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Maintenance Coordinator Virtual Assistant

Smartland · all open roles

Anywhere · 88%OperationsFull-timeMid

About the role

Full-Time | Long-Term | Remote Smartland is looking for an experienced Maintenance Coordinator Virtual Assistant to support our property management team. This is not an entry-level position. We need someone who can confidently coordinate maintenance requests, dispatch technicians, manage a high volume of work orders, and keep our CRM and spreadsheets accurate and up to date. If you're highly organized, thrive in a fast-paced environment, and have previous property management or maintenance coordination experience, we'd love to hear from you. Responsibilities • • Coordinate maintenance requests from residents and property managers. • Dispatch technicians and vendors efficiently. • Schedule repairs and follow up to ensure timely completion. • Track work orders and update their status. • Maintain accurate records in the CRM. • Manage and update spreadsheets used for maintenance tracking. • Communicate with tenants, technicians, vendors, and internal team members. • Prioritize urgent maintenance issues and keep all stakeholders informed. • Ensure maintenance tasks are completed on time and documented properly. Qualifications • • AppFolio experience is REQUIRED and NON-NEGOTIABLE. Applications without AppFolio experience will not be considered. • Previous experience as a Maintenance Coordinator, Property Management Assistant, or similar role. • Experience handling a high volume of maintenance requests. • Proven experience dispatching maintenance technicians and coordinating vendors. • Strong proficiency with Google Sheets or Microsoft Excel. • Experience maintaining and updating CRM systems. • Excellent written and verbal English communication skills. • Strong organizational and time management skills. • Ability to multitask, prioritize, and work independently. Preferred Qualifications • • Background in residential property management. • Experience coordinating maintenance vendors and technicians remotely. • Familiarity with work order management systems. Compensation • • $560 USD bi-weekly • Full-time, long-term remote position. • Opportunity to grow with a fast-paced U.S.-based real estate company. loc: International Salary: $560 Bi-weekly Originally posted on Himalayas
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