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Anywhere · 88%Customer SupportFull-timeMid

About the role

At Nestifytech Solutions, We are seeking a detail-oriented Client Onboarding Specialist to guide new clients through a smooth, engaging, and successful implementation experience. You’ll coordinate internally and externally to ensure client goals are met from day one. Responsibilities: • Lead the onboarding process for new clients, from kickoff to go-live. • Customize setup and training based on client use cases. • Manage onboarding timelines, deliverables, and expectations. • Troubleshoot issues and provide technical and procedural support. • Collaborate closely with Product, Support, and Success teams. Required Qualifications: • 5+ years in onboarding, implementation, or project coordination roles. • Strong organizational and client-facing communication skills. • Experience with onboarding software or tools (e.g., Asana, Notion, Intercom). • SaaS or B2B tech experience is a plus. Originally posted on Himalayas
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