AH Track and Trace Operator (part-time)

Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy! At this point, Zelh is looking for a Track and Trace Operator for a third-party logistics company. Responsibilities : • Daily communication with drivers and customers • Notifying appropriate parties of any issues • Inputting updates into the system • Answering incoming calls from clients • Scheduling appointments • Maintaining current knowledge of market trends in the transportation marketplace • Other duties as required by business needs or as assigned Working conditions : • Working schedule: Fri-Sat-Sun 9 pm-6 am EST • Competitive Salary in USD • Remote mode of work • 10+ business days of paid time off • Team building and corporate events • Equipment provided • A supportive team • 1+ years of experience in the customer support field • TMS McLeod • English level - upper-intermediate or higher • Proficient in Microsoft Office (Outlook, Excel, Word) and use of office equipment • Expert knowledge of team members' roles and responsibilities • Ability to communicate effectively verbally and in writing, maintain cooperative effective working relationships within the company, and support a team environment • TMS McLeod • Must possess strong organizational and time management skills to meet department goals and deadlines • Must be punctual and have excellent attendance